Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information you provide when you use the Service, such as:

• Name and username (from your Google account)
• Email address (from your Google account)
• Profile picture (optional, from your Google account)

1.2 Automatically Collected Information

When you use the Service, we automatically collect certain information, including:

• Device Information: IP address, browser type, device type, and operating system.
• Usage Data: Features accessed, captions generated, and user interactions.
• Log Data: Access times, pages viewed, and error logs.
• Performance Data: Crash reports and diagnostics.

We use cookies and similar technologies to enhance your experience and collect usage data.

2. How We Use Your Information

2.1 Service Provision

We use your information to:

• Create and manage your account via Google login.
• Authenticate and secure your access.
• Enable Service features, such as auto-generating captions for videos.
• Provide customer support and respond to inquiries.

2.2 Service Improvement

Your information helps us to:

• Analyze usage patterns and improve performance.
• Develop and optimize new features.
• Fix bugs and technical issues.
• Enhance user experience and Service reliability.

3. Information Sharing

3.1 Third-Party Service Providers

We may share your information with third parties that help us operate the Service, including:

• Authentication Services: Google for account login.
• Cloud Hosting: For storing and processing data securely.
• Analytics Services: To monitor and improve performance.

3.2 Legal Requirements

We may disclose your information when required to comply with:

• Court orders or legal processes.
• Law enforcement or government requests.
• Terms of Service enforcement or protection of rights, safety, and property.

4. Data Security

We prioritize the security of your information and implement industry-standard practices, including:

• Encryption of data during storage and transmission.
• Regular security assessments and updates.
• Access controls to limit data access to authorized personnel.
• Backup and recovery procedures for data protection.
• Incident response plans for potential security breaches.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: View or update your account information via Google.
• Data Deletion: Request deletion of your personal data.
• Data Export: Request a copy of your personal data in a portable format.
• Account Closure: Delete your account at any time by contacting us.
• Cookie Preferences: Manage or disable cookies through your browser settings.

6. Data Retention

We retain your personal information as long as your account is active or as necessary to provide the Service. After account closure, certain information may be retained for:

• Legal compliance or enforcement.
• Legitimate business purposes, such as backups or auditing.
• Limited periods for cached or archived data.

7. International Data Transfers

Your information may be stored or processed in the United States or other countries. We ensure appropriate safeguards are in place for such transfers, including compliance with standard contractual clauses or equivalent legal mechanisms.

8. Children's Privacy

The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided personal information, please contact us at support@2029.lol so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify you via the Service or email. Continued use of the Service after updates signifies your acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Email: support@2029.lol